Privacy Policy

Last updated: 27 August 2026

Focus Panel Hub Ltd ("we", "us") is the data controller for personal data collected through focuspanelhub.click and in connection with our governance education sessions. Registered office: 65 Leman Street, London, E1 8PL, United Kingdom.

1. Data we collect

  • Contact enquiries: name, email, session preferences, message content, and optional date or format preferences submitted via our contact form.
  • Session bookings: billing details, company name, dietary or accessibility requirements you choose to provide.
  • Website usage: if you accept analytics cookies, anonymised page views and referral sources.
  • Communications: email correspondence related to enquiries and sessions.

2. How we use your data

  • Respond to enquiries and manage session bookings
  • Send preparatory materials and follow-up notes for sessions you attend
  • Issue invoices and process payments
  • Improve website content based on aggregated analytics (with consent)
  • Comply with legal obligations

3. Legal bases

We process data on the basis of: (a) contract performance when you book a session; (b) legitimate interests in responding to enquiries and operating our business; (c) consent for non-essential cookies; and (d) legal obligation where applicable.

4. Retention

Enquiry records are kept for 24 months unless a booking is made. Session and invoice records are retained for seven years for accounting and tax purposes. Analytics data is retained for 14 months. Cookie consent preferences are stored locally in your browser.

5. Sharing

We do not sell personal data. We may share data with: payment processors for invoicing; email delivery services for session materials; and professional advisers where required by law. Processors are bound by data processing agreements.

6. International transfers

Some service providers (e.g. email or analytics) may process data outside the UK. Where this occurs, we ensure appropriate safeguards such as UK International Data Transfer Agreements or adequacy decisions.

7. Your rights

Under UK GDPR you have the right to access, rectify, erase, restrict, or object to processing of your personal data, and to data portability where applicable. You may withdraw consent for analytics cookies at any time via browser settings or by contacting us. You have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).

8. Security

We use appropriate technical and organisational measures including encrypted connections (HTTPS), access controls, and staff training. No transmission over the internet is completely secure; we encourage strong passwords for any accounts we provide.

9. Children

Our services are intended for adults involved in governance roles. We do not knowingly collect data from persons under 18.

10. Changes

We may update this policy periodically. Material changes will be noted by updating the date above.

11. Contact

Data protection enquiries: hello@focuspanelhub.click or write to Focus Panel Hub Ltd, 65 Leman Street, London, E1 8PL.

See also our Cookie Policy.